Are you listening to your team?

And I mean, really listening?

There’s a difference between:

“I heard you.”

And

“I understand you. Here’s what I’m going to do about it.”

Real listening looks like:

- Asking follow-up questions.
- Reflecting back what you heard.
- And acting on what matters.

Your team can tell when you’re listening.

They can also tell when you’re not.

Remember:

Listening isn't passive.
It's leadership in action.